Does SmartPresence support the shift exchange through the system independently by each employee?
Yes, SmartPresence with the Employee app allows between employees in the same master shift to exchange schedules independently. Of course this will reduce the burden of human resources. A employee can apply for an exchange with his / her colleague, simply through the Employee application only. An employee’s request will appear in employee employee apps that will exchange shifts. If the request is approved by the intended employee then the shift schedule of both employees is changed to the latest schedule.
Will this shift exchange be made by the admin on the request and approval of both employees without going through the Employee app?
Of course, the default feature is of course mandatory in SmartPresence. Admins can swap employees shifts and schedule them on demand. If they require the approval of their supervisors enough supervisors or managers who submit to HR.